A Menuframer field manual
How toOpen aRestaurant
A practical guide
- IDecidingThree things must be true before anything gets built: you can say the restaurant in one sentence, you have stood on the site and counted, and the numbers survive a slow week.
- IIOpeningA project with a deadline that does not move, and a hundred decisions that all follow from the menu.
- IIIFilling the roomAlmost everyone meets your restaurant on a screen before they meet your food. This chapter is that first meeting — and the second visit.
- IVGrowingA restaurant that lasts is a loop, not a launch: count, look, fix, repeat — every week, for as long as it is open.
How to Open a Restaurant
A practical guide
Publication
Published by Menuframer, a product of Newcastle Flow. Written for someone opening a restaurant, or inside their first two years.
Copyright
© 2026 rights holder — to be confirmed
rights and permissions — to be confirmed
Colophon
- Display
- UrbanistCorey Hu — SIL Open Font License 1.1
- Text
- FigtreeErik Kennedy — SIL Open Font License 1.1
- Figures
- Geist MonoVercel — SIL Open Font License 1.1
Please read
This guide is general information, not professional advice. Build costs, licensing, employment rules, insurance and tax treatment vary by city, state and country, and they change. Every figure in these pages is illustrative — drawn from common industry benchmarks, not from any one restaurant — and is there to show how the arithmetic works, not to predict your numbers. Before you sign a lease, raise money, or hire anyone, talk to an accountant, a lawyer and an insurance broker who work with restaurants in your area.
Contents
9 of 34 sections are written. The rest are laid out and being filled in, in order — every page below exists, and the unwritten ones say what they’ll cover.
One · Deciding9/9
Two · Opening0/9
- 01Lease and location
not yet written12 - 02Licenses, permits, inspections
not yet written13 - 03Design the space and the flow
not yet written14 - 04Write the menu
not yet written15 - 05Price for margin
not yet written16 - 06Kitchen, equipment, suppliers
not yet written17 - 07Hire the first team
not yet written18 - 08Choose your systems
not yet written19 - 09The soft open
not yet written20
Three · Filling the room0/9
- 01What people expect before they arrive
not yet written22 - 02Being found: maps, search, hours
not yet written23 - 03Your menu page
not yet written24 - 04Photographing the food
not yet written25 - 05Reviews, and how to answer them
not yet written26 - 06Social that fills tables
not yet written27 - 07Neighbors, partners, press
not yet written28 - 08Turning first-timers into regulars
not yet written29 - 09Telling one story everywhere
not yet written30
Four · Growing0/7
- 01The weekly loop
not yet written32 - 02The numbers to know by heart
not yet written33 - 03Food cost and waste
not yet written34 - 04Keeping the team
not yet written35 - 05Revenue without more chaos
not yet written36 - 06Deepen, or expand
not yet written37 - 07Where to start
not yet written38
How to use this guide
One page, one decision
Every page is built the same way, so you can skim it in thirty seconds and work it in an hour.
Each section opens with a thesis— the whole argument of the page in one line. If the thesis doesn’t apply to you, skip the page. Two short paragraphs follow, then the substance sits in a list or a framed block.
Figures like 28–35% are starting points to test against your own numbers, never laws. Every one is illustrative. Where a page touches money, law or employment, it says so and points you at a professional.
Deciding not to open, or to wait a year, is a good outcome. This guide is written to help you get that answer cheaply.
The shape of every page
Skim the thesis. Work the block. Take the action.
- Thesis — whether this page is for you, in one line.
- Body — two paragraphs of connective tissue, hard stop.
- The block — a method, a calculation, a ledger. The substance.
- The cards— one action, one trap, and how you know you’re done.
I
Chapter One
Deciding
Three things must be true before anything gets built: you can say the restaurant in one sentence, you have stood on the site and counted, and the numbers survive a slow week.
- 01Before you startThe job right now is not to design a restaurant. It is to find out whether people are hungry for this one.
- 02Is this the right time?Not whether you can do it. Whether this is the right season of your life to spend on it.
- 03Find the conceptA concept is a promise about one specific meal — not a cuisine, and not a vibe.
- 04Choose the neighborhoodYou can count the thing everyone else guesses at: who walks past, and when.
- 05Do the covers mathFour numbers give you a week. Roughly right beats beautifully wrong.
- 06Walk the competitionNearby restaurants are not a reason to stop. They are proof people already come here to eat.
- 07Build the modelOne page of numbers, and one question: how many covers a week keeps the lights on?
- 08Know what it costs to openPublished averages are too wide to be useful. The list of lines people forget is not.
- 09Take the next stepBefore you commit to a building, sell the food to strangers once.
One / 01
Before you start
The job right now is not to design a restaurant. It is to find out whether people are hungry for this one.
Choosing chairs, sketching logos, browsing listings — it all feels like progress. None of it is. It is also cheap and enjoyable, which is exactly why founders lose three months there.
This is the only stage where changing your mind is free. Everything after it — lease, build, hiring — is expensive and hard to reverse. Spend the time here.
Leave this chapter with
Five answers, written down
- A concept in one sentence. Specific enough that a stranger can picture the plate.
- A named customer. Not “everyone in the neighborhood”.
- A tested location. You have stood there and counted people.
- A model that survives a slow week. Not a good Saturday.
- A cash number with contingency in it. Including the months after you open.
Next — whether this is the right season for it.
One / 02
Is this the right time?
Not whether you can do it. Whether this is the right season of your life to spend on it.
Restaurants are demanding in three specific ways. The hours land on evenings and weekends. Cash leaves months before it arrives. The work is relentlessly about people — staff who quit, guests who complain, suppliers who are late.
None of that is a warning. Plenty of people find those three things energising rather than draining. It makes this a question of fit, not nerve.
- You have worked a service in the last five years, so the rhythm is not a surprise.
- You can name your at-risk cash — money you will not need back for three years.
- The household knows what the next two years look like.
- You are good at one of cooking, hosting, or numbers — and will hire the other two.
- Have I worked a full service, front or back, in the last five years?
- How much cash could I put in and not need back for three years?
- Whose life changes if I do this — and have I actually asked them?
- Which of cooking, hosting or numbers am I weakest at, and who covers it?
- If this took four years to feel stable instead of one, would I still want it?
Next — turning a cuisine into a concept.
One / 03
Find the concept
A concept is a promise about one specific meal — not a cuisine, and not a vibe.
“Modern Italian” is a category, not a concept. It tells you nothing about menu size, price, hours, room, or who walks in. A concept decides all of it at once, which is why getting specific saves money at every later step.
Five expensive decisions, made by one sentence.
- Can someone repeat it back? Say it to five people. Accurate paraphrase means it is clear.
- Does it name a daypart? Pick the one that pays the rent.
- Does it fit {{val:8–12}} dishes? Short menus mean less waste, faster tickets, better consistency.
- Is one dish the reason? Something has to be worth crossing town for.
A where comes for at around per person, because .
A trattoria where locals come for pasta at a fair price, because it is good.
A 30-seat pasta counter where office workers come for one of six hand-rolled pastas at $22 for lunch, because nothing nearby serves a proper sit-down lunch in 40 minutes.
Next — finding the street that matches the sentence.
One / 04
Choose the neighborhood
You can count the thing everyone else guesses at: who walks past, and when.
Location advice is vague because good locations are specific. The version that works is boring and physical: go and stand there with a timer.
Six counts costs about two hours and replaces the most expensive assumption in the plan. If your concept is a lunch counter and the lunch count is thin, you just saved yourself a five-year lease. A ceiling worth holding: rent plus service charges no more than 8–10% of projected sales. Above that, every slow month gets loud.
- Where does the kitchen exhaust go? Venting is the most common expensive surprise in an older building.
- What are the power and gas supplies? Upgrading either can cost more than the equipment it runs.
- How do deliveries arrive? No back door and a narrow street shapes every morning you work.
- Who lives above, and what are the hours rules? Residents decide how late you serve.
- What was here before, and why did it leave? Ask the shop next door. They will tell you.
Next — turning those counts into a revenue number.
One / 05
Do the covers math
Four numbers give you a week. Roughly right beats beautifully wrong.
A cover is one guest served. A turn is how many times a seat is used in a service. Multiply seats by turns by days by average check and you have a week.
Run it three times. The middle column is what you hope for. The left column decides whether you sign.
- Seats — off the real floor plan, after a service path and accessible spacing.
- Turns — sit in a comparable place nearby and watch one table for a service.
- Average check — price your own menu the way a real table orders. Not everyone takes a starter and a dessert.
34 seats × 1.8 turns a day × 6 days = 367 covers · about $44,500 a month
| Per week | Slow | Normal | Good |
|---|---|---|---|
| Turns per day | 1.2 | 1.8 | 2.4 |
| Average check | $25 | $28 | $30 |
| Covers | 245 | 367 | 490 |
| Weekly sales | $6,120 | $10,280 | $14,690 |
Next — what the street is already selling.
One / 06
Walk the competition
Nearby restaurants are not a reason to stop. They are proof people already come here to eat.
Empty streets are the worry, not busy ones. You are not asking whether the area is served — you are asking which specific gap is open.
Copy the busiest place and you become its second-best version.
Eat at five places within a ten-minute walk, at the daypart you plan to own. Take notes at the table; you will forget by the second one. Budget $60.
- Wait for a table, then wait for food.
- What a normal person pays, all in.
- How full it is — and which sections are empty.
- Who eats there: age, group size, working or relaxing.
- How it is staffed: counter, table service, QR ordering.
- What you would change, and what you could not beat.
Next — whether any of it makes money.
One / 07
Build the model
One page of numbers, and one question: how many covers a week keeps the lights on?
Prime cost is food plus labor — it moves with sales. Fixed costs are rent, utilities, insurance, software, accounting and your own salary — they arrive whether anyone shows up.
Working targets for full service: food 28–35%, labor 30–35%, rent inside 8–10%. Starting points to test against your own menu, not laws.
Five levers, easiest to move first
- Average check. A sharper menu, a drink that sells, one well-placed side.
- Fewer, better seats. A smaller room with the same covers costs less to run.
- Add a daypart. Lunch spreads the same rent over more sales.
- Menu length. Shorter menus cut food cost and labor at once.
- Rent. Hardest after signing — which is why it comes first in the process.
Next — the cash it takes to reach opening day.
One / 08
Know what it costs to open
Published averages are too wide to be useful. The list of lines people forget is not.
Opening cost depends so heavily on the building that any single figure misleads. A former restaurant with working extraction and a landlord contribution costs a fraction of a bare shell on the same street.
So do not start with a total. Start with the lines, price what you can, get three written bids for what you cannot, and add contingency. Every funding route trades money for something else. Savings cost your safety net. Bank and SBA lending is cheapest but slowest. Leasing preserves cash and costs more over time. A landlord contribution is the most overlooked and most negotiable. Friends and family is fastest and changes relationships — put it in writing either way.
- Build and fit-out
3 bids - Extraction, power, gas, grease trap
overruns - Kitchen equipment
used is fine - Furniture
- Smallwares
often missed - Deposits
landlord, utilities, card - Licenses and inspections
plus the wait - Signage, website, photography
- Pre-opening payroll
before revenue - Opening inventory
full larder day one - Working capital
3–6 months
Next — the smallest version you can test this month.
One / 09
Take the next step
Before you commit to a building, sell the food to strangers once.
There is a wide gap between friends saying the food is good and strangers paying for it twice. You can close it in a few weeks for very little money — and everything you learn makes the expensive decisions better.
Measure three things: what people ordered, what they paid without flinching, and how many asked when you are doing it again.
- A ticketed supper club in a borrowed space. 20 covers, one sitting, your eight dishes.
- A market stall for 4 weekends. Brutal, fast feedback on one dish at one price.
- A residency — one night a week in a kitchen that is dark on Mondays. Real tickets, no lease.
- Catering a stranger’s event. Tests your costing and your timings at once.
A workable seven days
Start where the next step is real
- Write the concept sentence Badly. Today.
- Two footfall counts At your best candidate site.
- Eat at two competitors At your daypart, with notes.
- Build the four-cell model Find break-even in covers.
- Ask about a Monday residency Or a borrowed kitchen.
- Book the date A real date makes the rest happen.
Next — Chapter Two — the lease, the permits, the kitchen, and the first team.
II
Chapter Two0 of 9 written
Opening
A project with a deadline that does not move, and a hundred decisions that all follow from the menu.
- 01Lease and locationnot yet written
- 02Licenses, permits, inspectionsnot yet written
- 03Design the space and the flownot yet written
- 04Write the menunot yet written
- 05Price for marginnot yet written
- 06Kitchen, equipment, suppliersnot yet written
- 07Hire the first teamnot yet written
- 08Choose your systemsnot yet written
- 09The soft opennot yet written
Two / 01
Lease and location
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- You sign the rent, the term and the exit
- What is negotiable before you sign, and what never is again
- Landlord contributions, and why they are the most overlooked line
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the paperwork that has to clear before anything opens.
Two / 02
Licenses, permits, inspections
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Nothing opens until the paperwork does
- The sequence, and which items have the longest wait
- Who to ask locally rather than guessing
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — how the room and the plate's path shape each other.
Two / 03
Design the space and the flow
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- The path of a plate comes first
- Seat count against service path and accessible spacing
- Where the money goes in a fit-out, and where it does not need to
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the document every other decision follows from.
Two / 04
Write the menu
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- The menu is the business plan
- Length as a cost, not a feature
- Designing for the kitchen you will actually have
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — turning the menu into margin.
Two / 05
Price for margin
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- From the cost sheet, not the street
- Costing a dish properly, including waste and yield
- Where menu psychology helps and where it misleads
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — buying only for the menu you wrote.
Two / 06
Kitchen, equipment, suppliers
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Buy for the menu you have
- New against used, and the one place new usually pays
- Choosing suppliers, and what to agree before the first delivery
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the first people you hire.
Two / 07
Hire the first team
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Hire for the shift you dread
- Which roles come first, and which can wait
- Trials, references, and getting the paperwork right from day one
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the boring tools that hold it together.
Two / 08
Choose your systems
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Boring tools that talk to each other
- What actually needs software on day one
- Avoiding the tools you will have to unpick later
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the rehearsal before the real thing.
Two / 09
The soft open
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- A rehearsal you are allowed to fail
- Who to invite, and what to watch rather than what to serve
- The fixes worth making before a paying room arrives
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — Chapter Three — how people find you, and why they come back.
III
Chapter Three0 of 9 written
Filling the room
Almost everyone meets your restaurant on a screen before they meet your food. This chapter is that first meeting — and the second visit.
- 01What people expect before they arrivenot yet written
- 02Being found: maps, search, hoursnot yet written
- 03Your menu pagenot yet written
- 04Photographing the foodnot yet written
- 05Reviews, and how to answer themnot yet written
- 06Social that fills tablesnot yet written
- 07Neighbors, partners, pressnot yet written
- 08Turning first-timers into regularsnot yet written
- 09Telling one story everywherenot yet written
Three / 01
What people expect before they arrive
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- The room before the room
- The handful of questions every guest answers before deciding
- Where expectation is set, and where it is broken
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the unglamorous work of being findable.
Three / 02
Being found: maps, search, hours
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- The unglamorous eighty percent
- Getting the listing right, and keeping hours true
- Why an inaccurate closing time costs more than a bad photo
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the page guests read before they order.
Three / 03
Your menu page
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Guests order what they can see
- Why a PDF menu loses covers
- What a menu page needs to do on a phone, in a hurry
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — making the food look like itself.
Three / 04
Photographing the food
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- A phone, a window, thirty minutes
- The setup that works without a photographer
- Which dishes are worth shooting, and which never photograph well
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — what to do with what people write about you.
Three / 05
Reviews, and how to answer them
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- A future guest is always reading
- Replying to a bad review for the person who reads it next
- What to change, and what to let stand
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the posts that actually fill tables.
Three / 06
Social that fills tables
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Post the dish, not the mood board
- A rhythm you can keep during service weeks
- Measuring whether any of it reached a table
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — attention you can borrow.
Three / 07
Neighbors, partners, press
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Borrowed attention
- The local relationships that send people your way
- Approaching press without a publicist
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the second visit, which is the cheap one.
Three / 08
Turning first-timers into regulars
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- The second visit is cheaper
- What makes someone come back that has nothing to do with discounts
- Recognising a regular before they think of themselves as one
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — saying one thing consistently, everywhere.
Three / 09
Telling one story everywhere
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- A neighborhood remembers repetition
- Keeping one message across the room, the page and the street
- Knowing when the story has changed and needs restating
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — Chapter Four — the loop that keeps it open.
IV
Chapter Four0 of 7 written
Growing
A restaurant that lasts is a loop, not a launch: count, look, fix, repeat — every week, for as long as it is open.
- 01The weekly loopnot yet written
- 02The numbers to know by heartnot yet written
- 03Food cost and wastenot yet written
- 04Keeping the teamnot yet written
- 05Revenue without more chaosnot yet written
- 06Deepen, or expandnot yet written
- 07Where to startnot yet written
Four / 01
The weekly loop
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Count, look, fix, repeat
- The half-hour that runs the week
- Making the loop survive a busy month
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the numbers worth knowing without looking them up.
Four / 02
The numbers to know by heart
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Prime cost, covers, average check
- Which figures to check weekly and which monthly
- Spotting a problem while it is still small
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the margin you already paid for.
Four / 03
Food cost and waste
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Margin you already paid for
- Where waste actually happens, in order of size
- Counting stock often enough to matter
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the most expensive line nobody writes down.
Four / 04
Keeping the team
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- The most expensive invisible line
- What turnover really costs, per person
- The things that keep people that are not pay
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — more revenue from the kitchen you already have.
Four / 05
Revenue without more chaos
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Using the kitchen you have
- Adding a daypart, a format, or a product without adding a second business
- Testing before committing
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — whether to go deeper or go wider.
Four / 06
Deepen, or expand
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- A second site is a second business
- The honest test for whether the first one is finished
- What transfers to a second site and what does not
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — where to start on Monday.
Four / 07
Where to start
This page isn’t written yet. Here is what it will cover, so you can see whether it’s worth coming back for.
- Closing the loop
- The one change worth making first
- How to tell the loop is working
Chapter One is complete and the rest of the book is being written in order. If there’s something you need from this page specifically, tell us and it will shape what goes here.
Next — the end of the guide.
Start where the next step is real
A restaurant becomes real through repeated contact with people who pay for the food. Start narrow, cook for strangers, count what happens, and let the numbers decide the size of the room.