Menuframer

Legal

Privacy Policy

Last updated 17 July 2026

This policy explains what information Menuframer collects, how we use it, and the choices you have. Menuframer is operated by Newcastle Flow.

Draft — pending legal review. This is placeholder content and is not yet a binding agreement. It must be reviewed and approved before launch.

1. Overview

We collect only what we need to run Menuframer: to create your account, provide the service, process payments, and publish your menu or site to your guests.

2. Information we collect

  • Account data — your name, email address, and authentication details (including if you sign in with Google).
  • Restaurant content — the menu information, photos, hours, and contact details you add.
  • Billing data — subscription status and payment details, handled by our payment processor. We do not store full card numbers.
  • Usage data — basic, privacy-respecting information about how the service is used, to keep it reliable and secure.

3. How we use your information

  • To provide, maintain, and improve Menuframer.
  • To publish and serve your menu to your guests.
  • To process subscriptions and prevent fraud.
  • To communicate with you about your account and the service.

4. How we share information

We do not sell your personal information. We share data only with service providers who help us operate Menuframer — for example, our hosting, database, and payment providers — and only as needed to deliver the service, or where required by law.

5. Cookies

We use essential cookies to keep you signed in and to keep the service secure. We do not use non-essential tracking cookies without your consent.

6. Data retention

We keep your information for as long as your account is active and as needed to provide the service. When you close your account, we delete or anonymize your data within a reasonable period, except where we must retain it to meet legal obligations.

7. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

8. Data security

We use appropriate technical and organizational measures to protect your data, including access controls that isolate each customer’s data. No method of transmission or storage is completely secure, but we work to protect your information.

9. Children’s privacy

Menuframer is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “last updated” date above.

11. Contact

Questions about your privacy? Email us at admin@newcastleflow.com. See also our Terms of Service.